Quote of the Month

"I am writing to sing the praises of Michelle Guyot, who has my vote as the best tech support person ever at any company and at any time since the PC was invented." Jack Hassid, Esq., New York, NY

Training and Professional Services

"Our instructor for the Master Series class was excellent, extremely knowledgeable & got the class moving with a great sense of humor." Evaluation from March 2016 Master Series class: Office 2016 for Law Firms, Philadelphia
"Annette was phenomenal. She explained clearly & was able to answer questions & keep me engaged." Evaluation from March 2016 Master Series class: Office 2016 for Law Firms, Philadelphia
"Annette is an outstanding instructor. She is professional, personable and an excellent communicator and teacher. Annette exemplifies the standard of excellence that is The PayneGroup.” Charlene Brakefield, Helpdesk Analyst and Supervisor, Bradley Arant Boult Cummings LLP - March 2016
"Thank you Shirley for a great online training session on Pleading Assistant. It was extremely helpful" Comment submitted by Forms (Pleading) Assistant client April 2016
"PayneGroup Master Series training met all our requirements. Our instructor was extremely knowledgeable on Microsoft Office. The course content and materials were pertinent and comprehensive, and our attendees left the session primed to prepare, deliver and support our upcoming rollout. It was a great investment!” Kitty Aggett, Learning Manager, Stikeman Elliott LLP

Speaking Engagements

“Donna provided an informative presentation to a group of marketing professionals which detailed the importance of protecting our (and our clients’) privacy in today’s tech-driven world. The attendees found this information incredibly helpful and Donna addressed many questions they had on data security issues.” Lori Foleen, Director of Marketing Lane Powell
"Donna Payne was the superstar of the program. We appreciated you so much for sharing your time and talent." Recent speech on privacy at a university

Working with PayneGroup

"We really enjoy all of the work we've done with PayneGroup during our 12 plus years as a client. Everyone there is knowledgable, responsive, friendly, and fun! The services we've received from Payne include migration roundtables, template development, branding updates, forms assistant upgrades/customizations, and general support. And every one of those services has been performed to our complete satisfaction! Thanks for all you do; you are simply the best." Stacie Oste, Training Coordinator, Parker Poe Adams & Bernstein LLP
"I love your Numbering Assistant product and Shirley was a godsend." Comment submitted and posted with permission from Susan L. Miller April 18, 2016
"As always, Tara figured it out. Great support from everyone!" Comment submitted by Forms Assistant client March 2016
"The quality of support that I have received from PayneGroup for many many years is always top notch. Everyone is knowledgeable, patience and professional. Love this company and it's employees." Comment submitted March 2016
"Alan always makes sure that he understands the issue at hand and works on resolving it as fast as he can. Keeps me informed when developers, etc. are working on an issue that needs programming updates, etc." Comment submitted by Forms Assistant client February 2016
"Everyone who supports the Metadata Assistant should be commended. I've never had such over-the-top customer service. It's a real treat to work with your team!" Melanie Morrow, McNees Wallace & Nurick
"Sara responded quickly and resolved the issue we were seeing. We are very pleased with the service we received." Metadata Assistant client, February 2016
"It is a pleasure to work with the team at PayneGroup. They have a complete understanding of where we are at in our current environment and how to get us to where we need to be in the future. " Heather Morrow, Loeb & Loeb LLP
"Using Numbering Assistant, along with Forms Assistant Recycle makes using older documents a breeze." Elizabeth Wilson, Learning and Development Coordinator & Development, McNair Law Firm
"We love the Numbering Assistant! Our staff relies on it daily to keep the numbering schemes consistent from document to document." Janice Stoudt, IT Training & Support Director & Development, Holland & Knight
"The Numbering Assistant allows our staff to apply legal numbering seamlessly. One of the best attributes is the ability to refer back to the Styles pane to modify heading options." Tiffany Gelbart, Lead IT Instructor & Development, Marshall Dennehey Warner Coleman & Goggin, P.C.