Additional Support

If you do not have a support service contract and would like to obtain more information about the service, click the button below to email our Customer Relations team.


PayneGroup Customer Support

At PayneGroup we know what it's like to be a customer. This is why we've now made it easier for you to log in your support questions. Click on the Help button on our Products page, or log into our customer portal and click the "Submit a Request" link. Don't have a customer portal account? No problem. Click the Customer Portal button below to sign up. A helpful team member from our support staff will respond to your request within 24 hours.

With your customer portal account you have 24/7 access to product FAQs, user guides, release information, and documentation. And, as an added bonus to customers participating in our product annual maintenance services program, your access is even greater: Knowledge Base, courseware, and first look at new products.